Returns & Exchanges
We want you to cherish your DÔEN garments for years to come, but if a piece isn't quite right, we accept returns of unworn, unwashed items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a pre-paid shipping label and a return packing slip to include inside your parcel.
Package Your Items
Carefully place your items and the packing slip into the original shipping box or a reusable mailer, ensuring all original tags remain attached.
Drop Off and Track
Deliver your package to the designated carrier location; once received at our warehouse, please allow 7-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing